Shipping policy

**Shipping Policy**

Effective Date: July 27, 2023

Welcome to "The Red Rose Shop"! This Shipping Policy outlines the terms and conditions under which products purchased from our store are shipped and delivered to our customers.

1. **Local Shipping**

We currently only ship products locally within the boundaries of the Hashemite Kingdom of Jordan. We do not offer international shipping at this moment from this shop but you can order from anywhere through this link .

2. **Processing Time**

All orders are processed within 2 business days. Orders are not shipped or delivered on Fridays or holidays.

3. **Shipping Rates and Delivery Estimates**

Shipping charges for your order will be calculated and displayed at checkout. We strive to deliver your purchased items within 4 business days of the order being placed.

4. **Shipment Confirmation**

You will receive a Shipment Confirmation email once your order has shipped.

5. **Damages**

"The Red Rose Shop" is responsible for any products damaged or lost during shipping. If you received your order damaged, please contact us at this email [info@theredrose.shop] to replace the book or file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. **Customs, Duties, and Taxes**

"The Red Rose Shop" is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. **Exception**

We currently do not ship to these areas [dhana, rahaba, afra, hamamat albretieh, al modawara, border areas, alghal, alatarat, wadi ben hammad, far away factories, off roads, rowaished, der qin, al safawi, jabal bin hamedah].

8. **Questions**

If you have any questions regarding our shipping policy, please contact us at: [info@theredrose.shop]